Answers To Your Frequently Asked Questions 

How often should my chimney be cleaned?
The National Fire Protection Agency recommends that you have your chimney checked every year. These inspections help make sure the chimney can do its job to properly vent hot, toxic gases and carbon monoxide from the heating system to the outdoors. Temperatures inside the chimney often exceed 2,000 degrees.
What causes a chimney fire?
The cause of most chimney fires is creosote, a by-product resulting from the incomplete combustion of wood. Creosote accumulates on the sides of your chimney as a liquid and later condenses into a solid. As it builds up it blocks the flue and can ignite into a roaring fire. These fires can be prevented by making sure your flue is lined and in good condition by having it inspected and cleaned regularly by a professional and by learning how to build fires that reduce the build-up of creosote.
How will my chimney cap protect my fireplace?
Save money in the long run with a chimney cap on. These caps on top of your flue keep out moisture, which can damage and erode the masonry and steel chimneys. A quality chimney cap also keeps out debris and helps prevent birds, animals, and insects from nesting in your chimney.
Why does my fireplace smell?
The smell is often caused by rain, moisture, or high humidity. Having your chimney cleaned after the wood-burning season can help to eliminate any smell your fireplace may emit during the humid and hot summer days.
What is the best wood to burn in my fireplace?
Burn only well-seasoned hardwoods, such as oak. This will reduce creosote build-up in your wood-burning chimney system. You can burn other softer wood only if it is split and dried long enough. It is always important to burn dry wood.
How should I clean the brick around my fireplace?
Mix one ounce of soap and one ounce of table salt with water to make a cream. Rub the moisture into the brick surface with a cloth, allowing it to dry at least 10 minutes. Then complete your cleaning job by removing it with a stiff brush.
Why do I need to know what a freight train sounds like?
If your chimney sounds like a freight train is coming through it, then you are probably experiencing a chimney fire! This isn’t exactly our idea of something to look forward to when you are all snuggled in bed on a cold winter's night.

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Check Out The Homeowners Guide
Take a look at our Homeowners Guide for more useful information about your chimney and property. 
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